Compassionate, Experienced Animal Lovers
Located at 101 Wakefield st, Rochester NH 03867
Call or text us at 603-833-7381
Salon policies
La Pooch is a one-on-one style salon so prompt drop-off and pick-up are required!
We will give you a 15-30 minutes heads up text message or phone call notifying you your pup will be ready soon, we do require pet parents pick up at time of service completion and no longer than 20 minutes after to keep your baby from having a stress-free and safe experience, and to keep them out of contact with the other pooches coming into the salon. This is especially important for cage-free appointment requests.
We send out 48 hour text message or call reminders to your baby's spa appointment. We do ask for at least 24 hours notice if you must cancel or reschedule an appointment so that we are able to fill your spot! If you cancel after the 24 hour period cancellation fees will apply.
If you are more than 10 minutes late to your scheduled appointment we do hold the right to cancel your appointment. Cancellation fees will apply. Prompt drop off is extremely important as all of our appointments are only scheduled for the time it takes to complete your specific pup's grooming. Late drop offs interfere with the schedule running properly, and can create unsafe situations with too many dogs in the salon at one time.
